Beware, serial returners.
There’s both good and bad news.In an email sent out to its customers, the brand explained that they had changed the return period from 28 days to 45 days so that customers have longer to try on clothes and decide whether to keep them or not.
They wrote: ‘We know easy returns are one of the reasons you shop with us, so we’ve increased the time you can return stuff from 28 days to 45 days. ‘If you return anything within 28 days, we’ll refund you as normal… and after that , you’ll now get an ASOS gift voucher for the amount you spent.’ However, in bad news for serial wear-and-returners, ASOS is cracking down on the possibility of fraud. Which means if you are frequently purchasing and returning clothes, you might be a suspect.
The brand continued: ‘We also need to make sure our returns remain sustainable for us and for the environment, so if we notice an unusual pattern, we might investigate and take action. It’s unlikely to affect you, but we wanted to give you a heads up.’But don’t worry, ASOS will know the difference between someone who’s buying clothes that don’t fit or don’t look right, and those who are buying multiple items to wear and then return for a refund.
Nederland Laatste Nieuws, Nederland Headlines
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